Terms of Service

Welcome to the Renmory wedding game (the "Service"). Please read the following terms of service (the "Terms") carefully. By using the Service, you confirm that you have read, understood and agreed to be bound by all of the content of these Terms.

1. The Service

The Service provides an interactive wedding game platform, including but not limited to quiz games, score tracking and real-time interaction. We reserve the right to modify, suspend or terminate part or all of the Service at any time.

2. User Obligations

You agree to comply with the following when using the Service:

• You must not use the Service to engage in any conduct that violates the law or public order and good morals.
• You must not interfere with or damage the systems, servers or networks of the Service.
• You must keep your account and password secure, and you are responsible for all activity carried out under that account.

3. Intellectual Property

All content included in the Service, including but not limited to text, images, program code and trademarks, is our intellectual property. You must not use, modify, reproduce or publicly transmit it without authorisation.

4. Disclaimer

The Service is provided "as is". We do not guarantee that it will be entirely stable, secure or free of errors. We accept no liability for compensation in respect of service interruption or data loss caused by force majeure or by causes not attributable to us.

5. Changes to These Terms

We have the right to modify these Terms at any time. The modified Terms will be published on this website without separate individual notice. If you continue to use the Service, you agree to be bound by the modified Terms.

6. Governing Law and Jurisdiction

The interpretation and application of these Terms, and any dispute relating to these Terms, are governed by the laws of the Republic of China (Taiwan), with the Taiwan Taipei District Court as the court of first instance.

7. Privacy Policy

We take your privacy seriously. Please refer to the following explanation of how we collect, use and protect your personal data:

• Data collection: When you register for or use the Service, we may collect necessary information such as your name and email address. After you sign in to your account, we also record which feature pages you visit while using the Service and the approximate time spent. We do not record full URLs, search terms or the information you enter into a page.
• Data use and access: Your personal data and the usage records described above are used only to provide, maintain and improve the Service, and to process your transactions. These usage records are viewable only by internal personnel authorised by Renmory, in order to understand whether features are working smoothly and to identify what can be improved. We do not sell or rent them to third parties.
• Data protection: We take reasonable technical and organisational measures to protect your personal data against unauthorised access or disclosure.
• Retention and account deletion: Usage records that can be linked to an account are retained for a maximum of 180 days, and are deleted together with your Renmory account when that account is deleted. We also delete your user account and the related personal data 90 days after the wedding date you have set, except for data we are required to retain by law or in order to handle transactions, disputes, tax and accounting needs.
• Anonymous aggregates: Before the account-linked usage records expire, we retain anonymous statistics aggregated by day, such as feature pages, the flow between pages, purchase points, the last feature used and the distribution of time spent. These statistics contain no account, email address or browser identifier, and are used only to compare trends in the Service over the long term.
• Third-party sharing: We do not sell or rent your personal data. To measure the effectiveness of marketing campaigns and improve ad delivery, we use Meta Business Tools (Meta Pixel and Conversions API) and X advertising tools (X Pixel and Conversions API). These tools may receive a browser identifier, IP address, device and browser information, a marketing click identifier, a hashed email address where applicable, and completed key actions within the Service, such as saving a wedding quiz game for the first time. We do not share quiz questions, answers or guest data.
• Meta marketing measurement: Meta processes the data described above in accordance with its privacy policy, for ad measurement, attribution and delivery optimisation. You can manage its ad personalisation options through your Meta ad preferences.
• X marketing measurement: X Corp. processes the data described above in accordance with its privacy policy, for ad measurement, attribution and delivery optimisation. You can manage its ad personalisation options through your X privacy and safety settings.
• Google Analytics: We continue to use Google Analytics 4 (GA4) to understand overall website usage. Its configuration, and the way the Service already uses GA4, are not changed by the account usage records described above.

8. Refund Policy

Because the Service is a supply of digital content that is complete once it has been provided, the seven-day cooling-off period does not apply.

• If a technical problem with the Service prevents you from using it, please contact customer support within 7 days of purchase, and we will assess the situation and assist with a refund.
• We are unable to accept a unilateral refund request made for personal reasons. Please confirm your requirements before purchasing.

9. Plans and Credits

• Early-bird pricing applies to plans purchased 30 or more days before the wedding.
• Wedding video credits, whether granted as a bonus or purchased separately, may be used until the end of the 8th day counting from the wedding day.
• Once a game has been selected, please contact customer support if you need to change it. The Service does not offer self-service switching.

10. Operator Information

The Service is operated as a sole proprietorship by Chiang Ping-Sheng (蔣秉珄).

Last updated: 4 September 2026